Contact
How can we help?
Email us at [email protected]. Include your Ego user ID so we can find your account faster. You can find it on your profile under your name.
Account & login
Trouble signing in, a hacked account or questions about your profile.
Purchases
A purchase that did not arrive, or questions about diamonds and refunds. See Purchases & Refunds first.
Report a problem
Report a user or content with the in-app Report button, or email us with the user ID and screenshots. For child safety concerns, see our Child Safety Standards.
Hosts, agencies & business
Becoming a host, starting an agency, partnerships and press.